Clustrex Data Private Limited

What We Offer

Bitrix24 Licensing: Find the perfect Bitrix24 license that suits your organization's requirements.

Custom Modules: We acknowledge that every business is unique. That's why our expert developers are here to craft custom Bitrix24 modules increase efficiency, productivity and reduce cost.

Integration Expertise: Seamlessly integrate Bitrix24 with your existing tools, ensuring a smooth flow of operations. Our specialists will link it with your CRM, telephony, SMS, Whatsapp, email, project management platforms, and more.

Implementation Support: Our team of professionals will guide you through setting up and optimizing Bitrix24 for your business. We make sure it aligns perfectly with your goals.

Why Choose Us?

Experienced Team: Our professionals are well-versed in Bitrix24, staying updated with the latest features and industry best practices.

Tailored Solutions: We understand that one size doesn't fit all. Our services are customized to meet your unique business requirements.

Affordability: Our pricing is competitive, offering exceptional value without straining your budget.

Results-Driven: Our primary aim is to help you achieve your business objectives. Whether it's efficiency, collaboration, or streamlined processes, we work hand in hand with you to deliver high quality results.

Training: We offer customized training online, and also make custom videos and Pdfs that match you workflow in Bitrix24.

Transform your business potential with Bitrix24, and let Clustrex be your trusted partner on this journey. Begin today by exploring our Bitrix24 licensing options or reaching out to our team for a personalized consultation. Contact us now.

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We specialize in the following

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Bitrix24

  • tick-icon Hosted on cloud and on-premises
  • tick-icon Enhanced security
  • tick-icon Easy to customize
  • tick-icon Scale on demand
  • tick-icon 100+ third-party integrations

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Case Study

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1. Bitrix24 Chat integration with Apps

Integrating Bitrix24 online chat in the custom mobile app. Though Bitrix24 offered open-line supports chat from websites via widgets, with our customization we have enabled customers to chat from their own mobile app by leveraging their mobile app identity. This way customers can reach us into Bitrix24 from their mobile app.

Live Chat Support: Customers can instantly engage in chats with service representatives, minimizing the need for prolonged phone calls and ensuring rapid issue resolution.

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2. Integrating BPX-SIP phone + Google Voice-to-text + GPT

Bitrix24 offers integration with many third-party telephony services like Nextiva, RingCentral to their CRM modules. For one of our customers, we have integrated Google voice-to-text translation services that convert the conversations to text transcription and used GPT to convert the transcribed text as actionable tasks and added it into Project/Tasks module inside Bitrix24 using its REST API. This way our customers are enabled to automatically convert their phone conversations into trackable tasks via Bitrix24 streamlining the workflow.

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3. Bitrix24 Integration for Appliance Repair Service

  • An appliance repair and service firm integrated Bitrix24 with their custom mobile app to streamline service ticket booking. Customers can request repairs through the app by submitting issue details, which automatically creates a task in Bitrix24.
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    Key Features:
    • Easy Booking: Customers submit repair requests via the app.
    • Automated Task Creation: Each request creates a task in Bitrix24, assigned to the right technician.
    • Live Tracking: Customers can track ticket status (Received, In Progress, Completed) in real time through the app.
    This integration reduced response times, improved technician scheduling, and gave customers full visibility into their service requests.
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4. Referral Management Integration with Bitrix24

  • A healthcare group integrated their custom referral app with Bitrix24 to automate the management of referring providers. When a provider submits a referral, their details are automatically created or updated in Bitrix24, eliminating the need for front desk staff to manually enter information.
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    Key Features:
    • Automated Provider Creation: Referring physician details are synced from the referral app to Bitrix24 in real time.
    • Referral Analytics: Tracks Year to date and lifetime referral counts for each provider.
    • Automated Follow-Ups: Email follow-ups are triggered based on client-defined frequencies (e.g., quarterly, annually), ensuring consistent engagement.
    This integration saves time, improves accuracy, and provides actionable insights for managing referral relationships.
Hello

Say Hello!

Email

info@clustrex.com

Phone

044 4861 7210

Address
Madipakkam Office 1

No. 51/2 - II Floor, Pandian Complex, Madipakkam Main Road, Madipakkam, Chennai-600091

Madipakkam Office 2

A3, Anbu complex, near Ponniamman kovil street, Madipakkam, Chennai-600091

Request A Demo

Reach out to us and connect with our team to explore new possibilities.